Membership Rules & Regulations
Effective June 2016
CHECK IN - Members must check in each time that they use the club. To check in, please present current membership card at the front desk upon arrival. Club usage may be denied if member does not present card. The club may either close or operate at reduced hours on holidays. Business hours, policies, and regulations are subject to change without notice.
MEMBERSHIP FEES AND CANCELLATION - Membership use and services must be paid in advance. All fees and schedules are subject to change without notice. All payments are non- refundable and non-transferable. The obligation to pay dues is not dependent on the availability of all the club’s facilities. Special engagements, repairs, and maintenance of some facilities may make it necessary for the club to restrict use of, or close, one or more of the facilities. Dues will not be reduced or suspended during the time when one or more of the amenities is not available. Monthly Renewing Members may cancel memberships by notifying The Health Club personnel of the wish to cancel in person or live over the telephone, any time during business hours prior to the first day of the month to be cancelled. There are no refunds for membership fees, and The Health Club will not prorate a cancelled membership. Anyone who cancels must obtain a confirmation number. This confirmation number is used for reference and proof of cancellation. The Health Club will not accept cancellation claims without a confirmation number.
FREEZE POLICY - Members may put their membership on freeze, in one calendar month increments, for up to three calendar months at a time. Notice of freeze must be given to The Health Club personnel in person or live over the telephone any time during business hours prior to the first day of the month to be frozen. Monthly Renewing Members will not be billed for frozen months. Monthly billing will resume automatically upon end of freeze. Yearly Members will have current year extended by number of frozen months. Members may use the club by paying drop-in fees for each workout while their account is frozen. Anyone who freezes his or her membership must obtain a confirmation number. This confirmation number is used for reference and proof of freeze. The Health Club will not accept freeze claims without a confirmation number. Neither the Month Pass nor the Week Pass can be frozen.
FITNESS TRAINERS - The Health Club is staffed by Certified Fitness Trainers. Access to these trainers for questions or equipment orientations is available to all active members at no additional charge. Personalized program design is included with Yearly and Monthly Renewing memberships, as well as with the One-Month Pass. Contract training is not available. Outside trainers (or anyone acting as a trainer) may not do business of any kind in our facility, whether in the form of client solicitation or training facilitation.
ATTIRE - Proper attire is required for participants using the club. Shirts, shoes, and clean, un-torn clothing are mandatory. No bathing suits or briefs without tights or leg coverings are allowed. Proper footwear must be worn as follows: Aerobics - court-type or aerobics shoes only, unless otherwise specified by the instructor. Weight training and general exercise - no open toed shoes, thongs, sandals, street shoes, bare feet, or slipper-type shoes allowed.
EQUIPMENT - All equipment must be used as designed. If you are not familiar with use of equipment, please arrange instruction with a staff member. Instruction is available to members as part of your membership. Members must be familiar with and observe club rules and regulations posted in the club area. Members who do not observe club rules and regulations or who abuse equipment in any fashion will be asked to leave. The management reserves the right to terminate membership to anyone who refuses to observe any of the club's rules or regulations.
CONDUCT - The Health Club is committed to the health, safety, and welfare of each of its members and staff. The Health Club does not tolerate unreasonable, threatening, obscene, harassing, indecent, or illegal behavior. The Health Club has the right to judge behavior and respond accordingly. This right includes, but is not limited to, termination of membership of any member engaging in unacceptable behavior.
LOCKER ROOMS - Lockers are available for day use only. Please bring your own lock. Locks and articles left overnight will be removed. The use of cellular phones is not allowed inside the locker room facilities.
CHILDREN - Members and guests must be 18 years of age or older. Please do not bring minors into the aerobics, exercise, locker, or weight training rooms. Children must be supervised at all times.
DAMAGES - Any member, member's guest, or dependent children willfully or neglectfully causing damage to the club’s property shall pay for damages.
LOST ARTICLES - The Health Club assumes no responsibility for lost or stolen articles. Lost and found articles not claimed will be donated to charity.
SMOKING, FOOD, AND DRINK - No smoking is allowed in any part of the facility. Food and drinks are allowed within the building where signage dictates. All food and drink on premise must be requested from the staff and will only be served in properly designated areas in and on properly designated containers. Water may be consumed in all areas of the facility as long as the water is contained in a non-breakable, enclosed container.